About Us
We are a family run business and have been dealing in Persian and Oriental rugs for over 35 years. We have shipped over 250,000 rugs since 2001 from our warehouses in South Carolina, Switzerland, and Germany. We have the largest and most diverse inventory of area rugs available anywhere. Our buyers have traveled the world, from the mountainous hinderlands of Tibet to the nomadic regions of Persia, seeking the finest and most unique rugs. Our dedication and pride in our business and products carries through in our selection of merchandise as well as our excellent service. We strive everyday to make your buying experience as satisfying and comfortable as possible.
Why Our Prices are So Low?
- No Overhead Costs Such as Retail Shops & Boutiques.
- No Middlemen Markups Because We Directly Manufacture.
- Over 30 Years of Wholesale Trading.
- Thousands of Repeat Customers.
- 'Per square foot' Pricing.
- Strong Connections and Partners working with us across the globe.
- The best & most efficient supply chain in the business.
- You are the one Shopping; You Should Save More If You're Doing All the Work!
Shipping & Handling
All rugs are shipped within 1-2 business day(s) so we can guarantee the quickest delivery anywhere in the United States. All of our shipping services are provided by Fed-Ex for the United States (including Hawaii & Alaska), and all international orders. UPS will be used to ship to Canada. International customers are responsible for all taxes and duties for their rug(s). International customers, including customers in Hawaii and Alaska, please contact us for the additional fees.We do not have a pick-up facility at our warehouse, therefore we cannot allow pick-up by person.
Note: The shipping charges include all of the following services: Shipping, Handling, Wrapping, Insurance, and warehouse fees.
Payment Information
All payments must be made within 5 days of auction(s) ending. We accept PayPal and all major credit cards (Please call 1-866-877-0427 or 803- 802-5023). International customers can also wire payments. Please email us at rugbazaarebay@gmail.com for international wiring instructions if needed.
Policies
Privacy: We operate and practice on secure data networks protected by the industry leading firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary because we know that your privacy is very important to you. That's why protecting any personal information, such as your name, address, email address or phone number that you provide to us is of the utmost importance to our business, so feel completely secure when shopping with us and we'll make sure to create a pleasant experience for you every step of the way.
Returns: When you purchase your rug(s) with us, you have 30 days from the day you receive your rugs to live with them and decide whether or not they work for your designated rooms. If you wish to return your rug(s), you can do so by contacting us to obtain an RMA # and instructions for your return. We offer a '30 Days Money Back Guarantee' so once your return is completed we will refund you 100% of your money, with absolutely no restocking fee. All refunds are processed within 24hrs. Kindly allow 2-4 days for your credit to post. Please note; if a replacement rug is chosen, the replacement rug will be shipped to you at no extra charge.
We understand the importance of live customer support when making a purchase over the internet, especially without seeing the product in person. This is why we have a dedicated customer support team to assist you every step of the way. Give us a call at 1-877-888-8784 or (803) 802-3970 (Mon-Sat 9:00am-5:30pm EST) or feel free to email us at rugbazaarebay@gmail.com.
